Frequently Asked Questions
What is the lead time for orders?
Our standard production lead time typically ranges from 15 to 30 days depending on the order volume and specific customization requirements.
How do you ensure product quality?
We maintain a rigorous quality control system including raw material inspection, in-process monitoring, and final pre-shipment testing to ensure international standards are met.
Can I request a sample before placing a bulk order?
Yes, we provide sample units for evaluation. Please reach out to our team to discuss sample specifications and shipping arrangements.
What payment methods do you accept?
We generally accept T/T (Telegraphic Transfer), L/C at sight, and other secure international payment methods to facilitate smooth transactions.
Do you support custom specifications?
Absolutely. We offer comprehensive OEM/ODM services to modify product features, materials, and packaging to meet your specific market needs.
What is your warranty policy?
All products come with a standard 12-month warranty covering manufacturing defects, ensuring your purchase is protected and reliable.
MH Energy
